Facilitation method with explicit limits

Appreciative Inquiry for Strategy and Team Workshops

Appreciative Inquiry explores conditions that enable a system at its best, then uses those stories as evidence for a desired future and practical experiments. It should expand the evidence, not silence pain, risk, or dissent.

The short answer

Use strengths-oriented inquiry when a group needs energy, shared possibility, and evidence from moments that already worked. Pair it with direct problem, risk, and power analysis when harm, failure, safety, accountability, or inequity must be addressed rather than positively reframed.

When this method fits

Useful when

  • The group needs a credible picture of existing strengths and enabling conditions
  • Stories can reveal behaviours, relationships, and systems worth preserving
  • A future-state conversation needs to become concrete
  • Participants can examine both aspiration and present constraints
  • The sponsor will fund experiments and follow-through

Do not force it when

  • People are being pressured to minimize harm or legitimate conflict
  • A safety, legal, clinical, employment, or governance investigation is required
  • The sponsor wants only positive feedback
  • Participants cannot speak without retaliation
  • The process has no route from aspiration to decisions and resources